herm
Trail Wise!
I love the Sierra Nevada, the California coast, and the Mojave Desert
Posts: 1,456
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Post by herm on Apr 10, 2017 19:03:55 GMT -8
I am very disappointed today with REI. Upon returning home from a fun surf session, I discovered 2 packages at my door from REI - a day earlier than promised. The package containing my new foam pad contained just what I ordered. However, the other package contained an Osprey Talon 22, not the Osprey Talon 11 that was ordered and confirmed. When I contacted REI, I was told that there are not any more Talon 11 models available in the color ordered, and I'll have to return for reimbursement, then place a new order for a different color. I expected all of this could be handled online, but no. Just lots of time wasted, so I'm disappointed.
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