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Post by whiskey on Aug 2, 2016 7:59:37 GMT -8
I was shopping for the best deal on on the hot Nemo Salsa 30 bag and found Moosejaw. Their price was the same as everyone else, but right now they are running a deal where you get a store credit of 30% of your order. So I ended up with $70 bucks in credit. That's pretty good. Plus, I opened a chat with their customer service and asked for free 2-day shipping and they gave it to me. THEN they emailed me a coupon for 10% off my next order. I wish I had bought more of my kit form them. I'd have a free tent by now. It looks like the credit you get only applies to certain products, but still pretty cool. www.moosejaw.comp.s. I am not a paid shill |
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Aug 2, 2016 8:31:53 GMT -8
Wow, forgot they existed.
Sounds like their online is alright.
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snappypepper
Trail Wise!
www.alltheadventures.com
Posts: 208 
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Post by snappypepper on Aug 2, 2016 8:39:29 GMT -8
I like Moosejaw a lot and their customer service has always been really good to me. Awesome score on the sleeping bag!
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Post by johntpenca on Aug 2, 2016 10:51:13 GMT -8
Moosejaw is a good retailer.
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BigLoad
Trail Wise!
Pancakes!
Posts: 12,935 
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Post by BigLoad on Aug 2, 2016 13:59:57 GMT -8
I've found some very good deals at Moosejaw over the years.
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Post by wacissakid on Aug 15, 2016 8:11:06 GMT -8
Agree. Moosejaw and Backcountry.com are both excellent places to deal with.
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Westy
Trail Wise!
Diagnosed w/Post-Trail Transition Syndrome
Posts: 1,960
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Post by Westy on Aug 15, 2016 13:30:44 GMT -8
My significant and only transaction with them resulted in a return. It was processed accurately and promptly.
They identified the product incorrectly. When I reported the inaccuracy to them I suggested they revise their description and clarify the product name. That was late April. Mislabeling is a quality issue.
Just checked the product moments ago. Still the description does not match the product and the product is identified incorrectly. Their Product Management Team is weak and fails to pay attention to detail i.e. product material. Glad you got a deal, but I tend to stay away from organizations with poor management. Switched to BackcountryGear for the transaction.
Have removed Moosejaw from my approved retailers list.
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