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Post by downriver on Jun 5, 2024 13:44:56 GMT -8
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Post by leadbelly on Jun 6, 2024 5:40:05 GMT -8
They do a good job with design, tweaking those designs instead of resting on their laurels, and quality manufacturing. My intro to the brand was a pretty simple zip-top day pack that I used for years. I currently use two of their shell jackets - alpha SV and Beta AR. They're quite expensive, but I've been able to find good sale prices on older models when they roll out new things. The changes are usually evolutionary, so you're still getting a very good jacket with the older ones. If you amortize the cost over how long you use them, it should work in your favor.
I also like that they stand behind their gear. The company gave me a full credit for a hard shell I wore for nine years after sections of the outer shell delaminated from the gore tex pro membrane. (the warranty claim process was thorough. I cleaned the jacket, sent a bunch of photos, then sent the jacket in, ostensibly for a repair of the damaged sections. The jacket was otherwise in good shape for 9 years of wear).
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zeke
Trail Wise!
Peekaboo slot 2023
Posts: 9,997
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Post by zeke on Jun 6, 2024 6:21:39 GMT -8
I also like that they stand behind their gear. The company gave me a full credit for a hard shell I wore for nine years after sections of the outer shell delaminated from the gore tex pro membrane. (the warranty claim process was thorough. I cleaned the jacket, sent a bunch of photos, then sent the jacket in, ostensibly for a repair of the damaged sections. The jacket was otherwise in good shape for 9 years of wear). Not exactly a similar story, but this reminds me of the 10 year old snowshoes that were returned for full credit. That poster caught hell for it, even though it was within the warranty of the company.
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