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Post by tipiwalter on Apr 19, 2021 11:09:44 GMT -8
He works for the company. Would you expect him to badmouth the company he works for? And see, that's the problem. To point out issues with a product after long term use IS NOT badmouthing the company---it's doing a realistic review with Pros and Cons. Your point brings up another disturbing fact---that if someone works for a tent company they are therefore muzzled from pointing out product flaws?
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trinity
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Post by trinity on Apr 19, 2021 11:16:08 GMT -8
It's like there's a fawning acceptance of all things TarpTent---see Franco's above quote---He owes them alot. I don't interpret his post as fawning, nor do I interpret it as being about the tents, but an expression of gratitude for a long-term professional and personal relationship. He posted not to defend their tents, but the Shires' character and integrity, which he knows far more about than most here. This thread isn't about gear.
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Post by tipiwalter on Apr 19, 2021 11:17:38 GMT -8
The OP did his first post claiming Tarptent was racist in regard to their customer service. Yes, each shelter has it's weaknesses and strengths. We aren't discussing the quality of Tarptent vs. Hilleberg. The OP's complaint was in regard to bias against Australians with customer service. Can you please help me understand how your ability to point out weaknesses in Hilleberg has to do with bias against Australians or Franco's view of the situation? Because once the OP mentioned Tarptent in any way everyone brings up Franco as the resident expert and yet in my opinion any expert on a tent would be able to post negative along with positive reviews. The lack of any negatives becomes suspect. I consider myself "an expert" on another brand of tent much like Franco is an expert on Tarptents---and so my point is that I'm more than willing to make a list of negatives to inform the public due to my extensive experience with the brand. I would expect the same from Franco.
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Post by cweston on Apr 19, 2021 11:20:50 GMT -8
This thread is so weird. It’s like every possible human ego foible somehow got wrapped into it.
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Post by High Sierra Fan on Apr 19, 2021 12:06:29 GMT -8
This thread is so weird. It’s like every possible human ego foible somehow got wrapped into it. It’s the Gear forum; SO par for the course. Cesspit, utterly.
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driftwoody
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Post by driftwoody on Apr 19, 2021 12:17:52 GMT -8
Well, there HAS to be an outlet for those who refuse to post in TPA.
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reuben
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Post by reuben on Apr 19, 2021 12:29:55 GMT -8
There's the answer. That's your opinion. Other people have differing opinions. Nothing unusual about that.
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franco
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Post by franco on Apr 19, 2021 13:33:18 GMT -8
BTW, I don't work , in the sense of getting paid, for Tarptent but I am still listed on the TT site as the Aussie contact (funny that...) because that gives me something to do . For more than two years Aussie customers were getting their tents sent from my place . in Melbourne, in about half of the time it used to take from the US. So much for anti-Australian bias. (TT paid for the extra internal postage)
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franco
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Post by franco on Apr 19, 2021 13:53:11 GMT -8
He works for the company. Would you expect him to badmouth the company he works for? And see, that's the problem. To point out issues with a product after long term use IS NOT badmouthing the company---it's doing a realistic review with Pros and Cons. Your point brings up another disturbing fact---that if someone works for a tent company they are therefore muzzled from pointing out product flaws? That has never happened to me.But i started a kind of working releshionship with TT about 5 years after I had bought my first TT and almost 6 years of corresponding several times a week with Henry. In fact during the design phase of some models , that was a few times a day. But since you are here you could at least disclose your intense dislike for the brand and how often you have tried your best to rubbish it , for example when on several forums you posted this photo : no doubt that photo put some off buying the products but it also told others that either you don't have a clue how to pitch a tent like that or that it was done out of pure malice. Either of the above does not bode well for you, in my book at least. This is a video clip I shot of that tent and how it works when set up correctly. If you look at the water level increase in that river you will get an idea of how much rain we had those two nights . Still I was inside there nice and dry. it was done with a cheap WP camera I had in my pocket.
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Post by tipiwalter on Apr 19, 2021 15:08:24 GMT -8
But since you are here you could at least disclose your intense dislike for the brand and how often you have tried your best to rubbish it , for example when on several forums you posted this photo : no doubt that photo put some off buying the products but it also told others that either you don't have a clue how to pitch a tent like that or that it was done out of pure malice. Either of the above does not bode well for you, in my book at least.
This photo is 12 years old and was first posted by me online during a May/June backpacking trip in a rainstorm. (How it got on photobucket I'll never know). It is not my tent---belongs to some random backpacker on the mountaintop. Here's the link---(and my comment didn't exactly rag the brand)---
And then in a discussion on BPL.com about Tarptents in 2015 I used the pic in this post---
By posting such pics I am "rubbishing" the brand?? Some guy posted this pic of his broken Hilleberg tent pole on Facebook for the world to see---
By doing so is this photo putting off future buyers as you imply with my above pic???
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reuben
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Post by reuben on Apr 19, 2021 15:12:47 GMT -8
Sadly, I'd say that franco now has another potential reason to leave the forum.
And I'm not at all sure what tipi's point is.
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BigLoad
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Post by BigLoad on Apr 19, 2021 15:49:30 GMT -8
And I'm not at all sure what tipi's point is. Apparently that the quantity of people who hold a qualified opinion on this forum is limited to approximately one.
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reuben
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Post by reuben on Apr 19, 2021 15:54:42 GMT -8
And I'm not at all sure what tipi's point is. Apparently that the quantity of people who hold a qualified opinion on this forum is limited to approximately one. If only we could figure out who that person is...
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TrailElder
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Post by TrailElder on Apr 19, 2021 16:20:49 GMT -8
I get your point, I think, about gear brand cultism, which is a thing. I'm not sure that's what's going on here, though. And, I must say, as a result of this thread, I went to the TT website today to discover that my tent, the Bowfin, which was just released in 2019, is no longer on it. I asked Henry "what's up?" and he quickly responded that it has been taken out of production for awhile, possibly to return in late 2021 or early 2022. He asked me for feedback on mine, which I like very much, but I gave him a list of 3-4 issues that I have with it. He took that feedback readily, and asked me to circle back with him later in the year. That's the learning process / product-development process in action. No tent is perfect.
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Post by tipiwalter on Apr 19, 2021 16:28:11 GMT -8
I get your point, I think, about gear brand cultism, which is a thing. I'm not sure that's what's going on here, though. And, I must say, as a result of this thread, I went to the TT website today to discover that my tent, the Bowfin, which was just released in 2019, is no longer on it. I asked Henry "what's up?" and he quickly responded that it has been taken out of production for awhile, possibly to return in late 2021 or early 2022. He asked me for feedback on mine, which I like very much, but I gave him a list of 3-4 issues that I have with it. He took that feedback readily, and asked me to circle back with him later in the year. That's the learning process / product-development process in action. No tent is perfect. Great response hitting on several points. "Gear brand cultism" is a new phrase for me but I understand it.
I think when the OP titled his thread "Avoid Tarptent" (!!) it got everybody's attention.
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